Optimize
Empower your support team with centralise delivery-information, real-time shipping alerts, and hassle-free claims automation.
+8%
decrease in customer contact rate
+€80,000
saved on customer support costs
+15%
time saved on ticket management
Customer Support Toolkit
Logistics Insights
Stay informed of critical issues, take action quickly, and gain leverage in your carrier negotiations.
Generate customizable reports on demand or at set intervals, access shipping data without logging in, and share only the insights you need with your team for tailored analysis.
Claim Management
Handle carrier claims effortlessly within your ticketing tool, with 90% of the claim form auto-filled. Stay updated on carrier responses without leaving your platform, and manage all claims from one centralised dashboard.
Integrations
Shipup seamlessly integrates with business apps, e-commerce platforms, and delivery companies.
Claim dashboard
Shipup handles carrier claims in your ticketing tool with pre-filled forms and centralized tracking.
Incident dashboard
The incident dashboard provides visual insights into delivery incidents, enabling efficient management and proactive issue resolution.
Order tracking
Shipup centralizes delivery information, providing real-time updates and instant access to customer tracking data.
Chrome extension
Shipup's Chrome extension instantly displays all customer tracking data within your CRM, enhancing support efficiency.