Regain control of your returns
Say goodbye to paper return labels. Let your customers generate their own and centralize all your returns while analyzing the reasons behind each one.
Boost repurchase
Your customers have access to a unique branded tracking page, just like when they made the purchase. Leverage this feature to build trust and drive repeat purchases.
Customize a proactive workflow
You can define notifications to be sent to your customers and your customer service teams throughout the return process. For example, you can set up alerts to be sent to your internal teams when there is an unusual delay in a return.
Improve the customer experience all the way to refund
Leverage the power of branded tracking pages and tailored notifications to boost trust, engagement, and repurchase.
Initiate a return
Your customers can initiate a return directly from your website.
Select convenient drop-off point
They can choose a transportation mode and a drop-off point on a map.
Download return label
They can download the return label to print from their device.
Empower your customers with hassle-free returns
Transform the return journey with a fully digitalized, customer-oriented process, offering autonomy and convenience at each step.
Track customer returns with a unified interface
You can search for a specific return or use filters to only see the returns that matter to you. For example, you can filter all returns related to a particular product in the last month.
Access comprehensive return information
We give your customer service team all the tools they need to handle customer inquiries with ease. You have access to detailed information about the return, such as the returned products and the reason for the return. We have also added a button to download the customer's return label in case they have lost it.
Analyze return reasons
With our report feature, it's as easy as pie to analyze typical return reasons for a particular item.
Streamline your return process
Harness detailed insights from a unified interface, facilitating efficient return management and customer service experiences.
Ready to reshape your post-purchase experience?
