Manage claims with ease

Easily open and follow up on your carrier claims without leaving your ticketing tool.

Continue the conversation with the carriers

Directly from Shipup, have access to your claim details, exchange messages and upload files with your carrier.

Unread claims are emphasised so you don’t miss them

All carrier updates on your claim are highlighted, making it easy to follow.

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Make sure you don't miss the carrier's response

No need to lose time connecting to the carrier's portal to check if there are any updates on your claim!

Evaluate your carrier performance

Track how many claims were opened for each carrier and the specific reasons they were opened for.

Check if your claims are refunded

Track accepted or refused refunds, the status of each claim and the time spent before your claim is closed by the carrier.

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Get a global view
of all your claims

All your claims and their statuses are centralised in one place.

What they say about the feature

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"Nos clients sont des passionnés de moto, exigeants et fidèles. Grâce à Shipup, on leur offre une expérience de livraison à la hauteur de cette passion — claire, rassurante, et surtout proactive, même en cas d’imprévu.”

Responsable CRM @La Bécanerie
La Bécanerie

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« Ce qui m’a le plus surpris chez Shipup, c’est le niveau de précision de SDE. »

Directeur E-commerce et SI @Micromania
Micromania

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Ready to reshape your post-purchase experience?

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