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Package handed to the delivery company
Post-purchase technology
for online retailers
Shipup creates a branded, reassuring and intuitive post-purchase experience. Turn one-time buyers into loyal shoppers while streamlining your customer support.
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Chosen pickup point unavailable
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Package available at pickup point
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Package collected from pickup point
We're trusted by hundreds of retailers!
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Birchbox Europe
As a beauty brand, Birchbox has to deliver a flawless experience. With Shipup, we now control all steps of our customer experience, from click to possession.
Martin Balas
Cofounder - COO @ Birchbox Europe
Product
Discover our products
End buyers’ post-purchase frustration and recruit loyal shoppers with custom notifications, branded tracking pages, streamlined customer support, real-time monitoring, & more.
Customer Support
Send tracking data and real-time alerts on shipping incidents & unhappy customers to your CRM
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Customer Experience
Filter delivery companies' emails & send your own notifications. Create a tracking page on your own website
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Smart Delivery Estimate
Display the most accurate estimated delivery date to customers at checkout and after
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Ops & Analytics
Monitor delivery performance in real time with dashboards, CSV exports, APIs and webhooks
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Usecases
Deliver a seamless experience
after purchase
Show your online shoppers you’re dedicated to providing a pleasant experience from their first click to delivery while building their confidence and loyalty in your brand.
Our features for Customer Experience
Send branded, real-time notifications during fulfillment & shipping, create a tracking page on your own ecommerce website, filter emails sent by your delivery companies, customize all of your customer touchpoints, display customer surveys in delivery notifications...
Our apps
in your ecosystem
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