Improve support agent efficiency, reduce tickets

Responding to delivery tickets can be arduous. Shipup gives your support agents unique features so they can quickly and proactively resolve delivery issues.

Get real time alerts for shipping incidents

Inform your support agents immediately when something goes awry with your shipments so they can take action and reassure your customers.

Send satisfaction surveys right at delivery

Turn unhappy shoppers into brand advocates as early as possible with a speedy response to customer dissatisfaction.

Visualize tracking data directly in your CRM interface

Every time your agent opens a customer ticket in their CRM interface (Zendesk, Salesforce, Gorgias, etc.), Shipup instantly displays all tracking data related to that specific customer. End context switching for your support agents by removing delivery companies' tracking pages and other interfaces from the equation.

Ready to reshape your
post-purchase experience?