Post-purchase technology for online retailers

Shipup creates a branded, reassuring and intuitive post-purchase experience. Turn one-time shoppers into loyal customers while streamlining your customer support.

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Trusted by eCommerce's biggest brands

across 150 countries worldwide


Communicate with customers about their order at every stage after purchase with proactive updates and a branded tracking page.

Explore Engage benefits


Consistently improve your customers experience with customizable customer support updates and granular carrier comparison.

Explore Optimize options


Increase revenue by implementing and analyzing product recommendations, referrals and more on your post-purchase notification and tracking pages.

Explore Grow options


Turn abandoned shoppers into lifelong customers with returns management that incentivizes customers to continue buying from you.

Explore Retain options

Enhance your business

+30 pt

increase in NPS


repurchase rate


savings on order refunds

Results we are proud of

With international shoppers constituting 30% of its customer base, Peak Design sought to give their customer full visibility all throughout delivery and beyond.
Cheerz wanted to provide its customers with consistent, fully branded delivery communication regardless of carrier.
Eve sleep sought to obtain a centralized overview of carrier performance, with neutral data from Shipup that they could leverage to optimize delivery performance.
Having already a strong command over the pre-purchase phase, Blissim was eager to regain control of how they communicated post-purchase.
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We increased our NPS to 79 since implementing Shipup; 50% above the industry average

Jen Howell
Head of Customer Service & Logistics @ Peak Design
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Shipup allows us to build our own post-purchase experience and to unify it for all our customers across our 11 delivery carriers.

Aurélien de Meaux
Co-founder @ Cheerz
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Shipup has allowed us to easily track orders and monitor delivery partners’ performance, ensuring we are providing the best possible customer end experience.

Chris Green
Senior product Manager @ eve sleep
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With Shipup, we now control the entire customer experience, from click to possession and beyond.

Martin Balas
Co-founder @ Blissim
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Seamless Integration


for scalable development


carrier integrations


technology partners

Ready to reshape your post-purchase experience?

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