Post-purchase technology for online retailers
Shipup creates a branded, reassuring and intuitive post-purchase experience. Turn one-time shoppers into loyal customers while streamlining your customer support.
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Trusted by eCommerce's biggest brands
Engage
Communicate with customers about their order at every stage after purchase with proactive updates and a branded tracking page.
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Optimize
Consistently improve your customers experience with customizable customer support updates and granular carrier comparison.
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Grow
Increase revenue by implementing and analyzing product recommendations, referrals and more on your post-purchase notification and tracking pages.
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Retain
Turn abandoned shoppers into lifelong customers with returns management that incentivizes customers to continue buying from you.
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Enhance your business
+30 pt
3%
50%
We increased our NPS to 79 since implementing Shipup; 50% above the industry average
Shipup allows us to build our own post-purchase experience and to unify it for all our customers across our 11 delivery carriers.
Shipup has allowed us to easily track orders and monitor delivery partners’ performance, ensuring we are providing the best possible customer end experience.
With Shipup, we now control the entire customer experience, from click to possession and beyond.
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Seamless Integration
APIs
150
70
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Loved
Having made it through another successful holiday season, we continue to be stoked on working with Shipup. Learn more about our partnership below.
Amazing tool. Dashboard is very intuitive and lets you customize everything. We have received great feedback from our customers since we have started using Shipup. Looking forward to using the next features!
We have seen a 30% reduction in customer contact rate since implementing Shipup.
Featured Resources
Ready to reshape your post-purchase experience?
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