Let your brand shine through delivery

Shipup turns delivery into a worry-free experience, to boost customer retention, drive repeat purchases and reduce support workload.

Shipping 100M parcels for 500 ecommerce brands

Engage

Take control of your customers' delivery experience with branded updates that strengthen your relationship and build loyalty.

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Optimize

Empower your support team with real-time notifications to resolve delivery issues before they arise.

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Grow

Drive repeat purchases with personalised product recommendations and proactive updates at every stage of the delivery journey.

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Retain

Turn one-time buyers into forever customers with seamless returns and effortless feedback loops.

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On average, brands using Shipup see:

+30 pt

increase in NPS

26%

increase on repurchase rate

50%

savings on order refunds

Results we are proud of

With international shoppers constituting 30% of its customer base, Peak Design sought to give their customer full visibility all throughout delivery and beyond.
Cheerz wanted to provide its customers with consistent, fully branded delivery communication regardless of carrier.
Eve sleep sought to obtain a centralized overview of carrier performance, with neutral data from Shipup that they could leverage to optimize delivery performance.
Having already a strong command over the pre-purchase phase, Blissim was eager to regain control of how they communicated post-purchase.
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We increased our NPS to 79 since implementing Shipup; 50% above the industry average

Jen Howell
Head of Customer Service & Logistics @ Peak Design
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Shipup allows us to build our own post-purchase experience and to unify it for all our customers across our 11 delivery carriers.

Aurélien de Meaux
Co-founder @ Cheerz
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Shipup has allowed us to easily track orders and monitor delivery partners’ performance, ensuring we are providing the best possible customer end experience.

Chris Green
Senior product Manager @ eve sleep
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With Shipup, we now control the entire customer experience, from click to possession and beyond.

Martin Balas
Co-founder @ Blissim
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Seamless Integration

APIs

for scalable development

150

carrier integrations

70

technology partners

Ready to reshape your post-purchase experience?

Book a demo