Post-purchase technology for online retailers

Shipup creates a branded, reassuring and intuitive post-purchase experience. Turn one-time shoppers into loyal customers while streamlining your customer support.

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Trusted by eCommerce's biggest brands

across 275 countries worldwide

Optimize your business

+30pt

increase in NPS

3%

repeat purchase rate

50%

savings on refunds

Results we are proud of

With international shoppers constituting 30% of its customer base, Peak Design sought to give their customer full visibility all throughout delivery and beyond.
Cheerz wanted to provide its customers with consistent, fully branded delivery communication regardless of carrier.
Eve sleep sought to obtain a centralized overview of carrier performance, with neutral data from Shipup that they could leverage to optimize delivery performance.
Having already a strong command over the pre-purchase phase, Blissim was eager to regain control of how they communicated post-purchase.
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We increased our NPS to 79 since implementing Shipup - 50% above the industry average

Jen Howell
Head of Customer Service & Logistics
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Shipup allows us to build our own post-purchase experience and to unify it for all our customers across our 11 delivery carriers.

Aurélien de Meaux
Co-founder @ Cheerz
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Shipup has allowed us to easily track orders and monitor delivery partners’ performance, ensuring we are providing the best possible customer end experience.

Chris Green
Senior product Manager @ eve sleep
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With Shipup, we now control the entire customer experience, from click to possession and beyond.

Martin Balas
Co-founder @ Blissim
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Seamless Integration

APIs

for scalable development

1,133

carrier integrations

70

technology partners

Ready to reshape your post-purchase experience?

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