Cut your return costs with rates negotiated across 700+ brands
We combine the volume of hundreds of merchants to negotiate better rates. Compare your rates with ours in one interface and choose the best option for each route.
Compare return rates,
route by route
Compare our negotiated rates with your own, all in one place, and choose the best option for each route.
3,000+ routes. 150+ carriers. 170 countries covered.
Why our return rates are lower
Your own return volume may not be enough to secure the best rates. By pooling volume across 700+ merchants, we can negotiate rates usually reserved for much larger shippers.
No tenders, no carrier accounts to open, and no annual rate negotiations. You get access to routes that are already negotiated and ready to use.
You’re charged only when a return is actually dropped off. Labels that are generated but never used are not billed.
3 return costs your invoice doesn’t show
When several carriers serve the same route, rates aren’t always compared for every return. The extra cost adds up, even if it never appears as a separate line on your invoice.
You may sell in many more countries than you have carrier contracts for. Without negotiated rates, you’re left paying the available return price.
Customs clearance and fragmented return flows can delay products from getting back into stock. The cost isn’t just transport. It’s inventory sitting in transit instead of being ready to resell.
How it works
You set the rules. We apply them to every return, from the return portal to drop-off and, if needed, through to processing and restocking.
Your customer files a return
The best rate is selected automatically
Drop-off or pickup
Grading and consolidation
Do any of these
situations sound familiar?
Keep your existing contracts where they work well, and use our network where they’re too expensive, too slow or unavailable. Route by route, country by country, your customers still get one consistent return experience.
Testing a new market
With us: launch and test first, then negotiate your own contract once the volume justifies it.
Handling a spike in returns
With us: activate additional capacity without renegotiating your carrier contracts.
Adding the options you're missing
With us: access lockers, pickup points, home collection and in-store returns through one account.
Switching from an overpriced carrier
With us: move your return flow to another carrier without rebuilding the customer journey.
A global logistics network
Power your returns with a global network:
cut shipping costs, streamline warehouse flows and turn every return back into value.
Shipping
Benefit from the best negotiated rates and offer return options tailored to your customers.
Orchestration
Master your warehouse return flows to speed up product restocking.
Processing
Control every return and decide its destination: stock, resale or recycling.
-p-2600.png)
Delivery & returns,
all in one place
Manage deliveries and returns from a single platform. Switch between them in one click, without changing tools.
Delivery
- Track every package in real time, from shipment to delivery.
- Configure your delivery notifications and alert rules.
- Manage carrier performance, track marketing and customer feedback from one view.
.png)
Returns
- Manage all your return requests in one place: reason, carrier, customer, and status.
- Configure your portal and return rules directly within the interface.
- Track and analyse return performance from a dedicated view.
Frequently asked questions
Yes. Our rates are added to yours, connection by connection. There is nothing to cancel and nothing to renegotiate.
No. Billing only begins once the customer activates the tag.
Yes. Our Paid Returns feature allows you to offer free or paid returns, with fees collected either directly through the portal at the time of the request (via credit card, PayPal, Apple Pay, or Google Pay) or deducted from the refund amount. You can set your own rules to determine when a return is free and when it is chargeable, based on factors such as the reason for the return, country, chosen return method, type of compensation, or customer segment.
.png)