Cut your return costs with rates negotiated across 700+ brands
We combine the volume from hundreds of merchants to negotiate the best return rates. Your rates and ours live in one interface, where you compare and choose, route by route.
Return rates,
route by route
Your own rates are displayed in the same place, allowing you to compare and make decisions route by route.
3,000+ routes. 150+ carriers. 170 countries covered.
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Why is it cheaper
On your own, your volume doesn't get you the best rates. Pooled with that of 700+ merchants, it lets you buy at the prices of the largest shippers.
No calls for tender, no carrier accounts to open, no rate cards to renegotiate every year.
You plug into routes that are already negotiated and operational.
You pay for the actual return, not the intent to return.
A label that is generated but never used by your customer is not billed.
Three costs your invoice doesn't show
When multiple carriers serve the same route, no one compares them for every shipment. You pay the difference, and it doesn't appear on any line of your invoice.
You sell in far more countries than you have contracts for. Everywhere else, you pay whatever return price is imposed on you.
Forced customs clearance, no consolidation: the product stays in transit instead of being restocked quickly. Here, you aren't just paying for transport; you're paying for tied-up inventory.
How it works
You set the rules, we apply them to every return. From portal to drop-off, and through to restocking if you let us handle processing.
Your customer files a return
The label goes out at the best rate
Optional: charge return fees back to the customer.
Drop-off or pickup
500,000+ drop-off points.
Grading and consolidation
Do any of these
situations sound familiar?
Keep your existing contracts where they work well, and switch to our network where they are expensive, slow, or non-existent. Line by line, country by country, one single return journey for your customers.
Test a new country
With us: you launch, you test, and you sign a contract once the volume is there.
Handling a spike in returns
With us: additional capacity you can activate without renegotiating.
Adding the options you're missing
With us: lockers, pickup points, home delivery, and in-store, all on one account.
Switching from an overpriced carrier
With us: you switch your flow and stay in control.
A global logistics network
Power your returns with a global network:
cut shipping costs, streamline warehouse flows and turn every return back into value.
Shipping
Benefit from the best negotiated rates and offer return options tailored to your customers.
Orchestration
Master your warehouse return flows to speed up product restocking.
Processing
Control every return and decide its destination: stock, resale or recycling.
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Delivery & returns,
all in one place
Manage deliveries and returns from a single platform.
A simple toggle is all it takes to switch between them, without ever having to change tools.
Delivery
- Track every package in real time, from shipment to delivery.
- Configure your delivery notifications and alert rules.
- Manage carrier performance, tracking marketing and customer feedback from a single view.
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Returns
- Manage all your return requests in one place: reason, carrier, customer, and status.
- Configure your portal and return rules directly within the interface.
- Track and analyze your returns via a dedicated view.
Frequently asked questions
Yes. Our rates are added to yours, connection by connection. There is nothing to cancel and nothing to renegotiate.
No. Billing only begins once the customer activates the tag.
Yes. Our Paid Returns feature allows you to offer free or paid returns, with fees collected either directly through the portal at the time of the request (via credit card, PayPal, Apple Pay, or Google Pay) or deducted from the refund amount. You can set your own rules to determine when a return is free and when it is chargeable, based on factors such as the reason for the return, country, chosen return method, type of compensation, or customer segment.
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