Peak Season Shipup #Wrapped

92 Millions

d'évènements transporteurs importés

6 Millions

de commandes suivies

14 Millions

de notifications envoyées

Multicanalité : d'un nice-to-have au must-have

13 Millions

de notifications de suivi envoyées par email

86%

de taux d'ouverture pour les notifications WhatsApp

500k

notifications de suivi envoyées via Klaviyo

Ils ont brillé durant la Peak Season avec Shipup

We save valuable time by no longer having to juggle between multiple tools.

Louise Massa
Customer service manager

The delivery date estimated in real time (SDE) on our product pages boosted conversion by 12% in just 3 months.

Samuel Vandamme
E-commerce & IT director

Our NPS increased by 30% thanks to proactive delivery updates that stay true to our brand.

Martin Balas
Co-founder

It's really our go-to solution: we can instantly see which orders are facing delivery issues.

Houzmah Golaup
Assistant customer relations manager

We have reduced 1-star reviews on Trustpilot by 50% thanks to post-delivery surveys.

Pauline Scibetta
CRM manager

With Shipup, the time needed to open a carrier claim has dropped by 50%.

David Dittrich
Customer experience project manager

Apple Wallet Order Tracking is easy to implement and improves customer experience: we love it.

Léo Thouret
Product manager

Our ROI increased by 350% thanks to Shipup's multichannel, proactive post-purchase notifications.

Grégoire Lafitte
Customer support manager

« On a retrouvé notre ADN jusque dans les notifications transporteur. »

‍

Graziella Kaeuffer
Directrice expérience client omnicanal