How Micromania increased its conversion rate by 12%

By displaying ultra-precise delivery times on product pages.

Feedback from:
Samuel Vandamm
E-commerce and IS director @Micromania

Challenge & Solution

The challenge

Display clear, credible, and reliable delivery times to reduce uncertainty.

Create a reassuring post-purchase experience for demanding customers.

Strengthen brand image through personalized post-purchase notifications, without redirecting to carriers.

The solution

Integrate the Smart Delivery Estimate (SDE) solution to generate accurate delivery estimates on product pages.

Customize all delivery notifications (emails) with Micromania visual codes, without referring to carriers.

The impact of Shipup

+12%

conversion rates on product pages.

+1 stitch

on Trustpilot thanks to notifications.

+56%

the opening rate of delivery notifications by email.

Smart Delivery Estimate (SDE)

Precise deadlines that trigger the purchase

With Smart Delivery Estimate, Micromania displays ultra-precise delivery times directly on product sheets. Customers know in advance when they will receive their order, which reassures them and promotes conversion, especially during pre-orders or event outings.

+12% conversion on the product pages

Reassures the customer before purchase

Value reliability Of the brand

“What surprised me the most about Shipup was the level of accuracy of Smart Delivery Estimate.”

Samuel Vandamm
E-commerce and IS director @Micromania
Smart Delivery Estimate (SDE)

Dynamic countdown: a visible and immediate decision-making tool

On some product sheets, Micromania activates a countdown timer showing how much time is left for the order to arrive within the estimated range. This visual cue creates a sense of controlled urgency and encourages engagement.

Accelerated conversion

Enhanced clarity

Subtle but effective “push” effect

Delivery notifications

An experience that reinforces the brand image

All post-purchase communications (shipped, in progress, delivered) are based on Micromania's visual codes, without redirecting to carriers. This consistency reinforces trust and enhances brand identity.

Coherence of the experience

Best online image

+1 Trustpilot point in 3 months

Micromania

French leader in video games, Micromania-Zing has more than 300 stores and an efficient e-commerce site. A specialist in pre-orders and event releases, the brand offers a smooth customer experience and reliable delivery times for video game enthusiasts.

Industrie :

Jeu vidéo
Channels activated
Email notifications
Intégrations