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Delivery, a growth driver
Delivery, a growth driver
Discover Shipup's exclusive data on delivery in France: deadlines, incidents, carrier performance and impact on NPS and repurchases. Key insights to anticipate 2025 and strengthen your e-commerce growth.
Posted on
29.10.2025
Discover our exclusive data on delivery in France to strengthen the customer experience, reduce customer tickets and increase repurchases in 2025 📦
Delivery in 2024: Key lessons to remember
- Average delivery time in France ⏱️
- Top 3 carriers per package delivered
- Home deliveries vs. relay point
- Total number of packages tracked in 2024
Delivery challenges in 2025
- The most punctual carrier in 2024 🚛
- Early, on-time, and late delivery rates
- Top 3 types of package incidents
- Proportion of late or lost packages
Delivery as a growth driver
- Repurchase rate thanks to delivery 🎁
- NPS delivery method for e-retailers in France
- Delivery notification opening rate
- Number of visits to the tracking page per order
- Online reviews collected through delivery surveys
About the author
Since 2023, Joseph Thurston has been responsible for content creation at Shipup. He designs high value-added and directly actionable resources for brands that sell online, in order to help them improve their post-purchase experience and transform delivery into a driver of loyalty and growth.
