How to boost ROI through the omnichannel delivery experience?
Learn how an omnichannel delivery experience can build trust, foster loyalty, and increase purchases.
In partnership with Wax.io, the leading customer engagement platform for WhatsApp, find out how optimize each delivery communication channel to increase the return on investment.
Unlock exclusive data to optimize each delivery communication channel, including key benefits, best practices and real examples of big e-commerce brands like L'Occitane and Carrefour:
Email 📩
- Opening rate
- NPS
- Buy-back rate
Whatsapp 📲
- Message opening rate
- Opening rate of tracking links
- Average viewing time
- Conversion rate
- Response rate
Apple Wallet 🍏 order tracking
- Opening rate
- % increase in mobile use for e-commerce
- Number of iPhone users
SMS 💬
- First successful delivery attempt
- Return rate
- Failed delivery rate
Since 2023, Joseph Thurston has been responsible for content creation at Shipup. He designs high value-added and directly actionable resources for brands that sell online, in order to help them improve their post-purchase experience and transform delivery into a driver of loyalty and growth.
