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Latest articles

Peak Season: What Tracking 6.1 million Orders Really Reveals

When volumes explode, logistics becomes a decisive factor in the customer experience. From 6.1 million orders analyzed, discover the key lessons to better anticipate peaks in activity, reduce pressure on support and regain control thanks to fine logistics management, based on data.

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Written by

Joseph Thurston

E-commerce acquisition & conversion

5min

5 Tips for a High-Converting Shopify Product Page (+ Examples and Tools used)

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Written by

Joseph Thurston

Customer experience & loyalty

4min

Pourquoi avoir une expérience de livraison e-commerce mobile first ?

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Written by

Joseph Thurston

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Customer experience & loyalty

3min

Post-Purchase Experience: How to Drive ROI with WhatsApp?

Quand WhatsApp devient plus qu’une application de messagerie : ou comment passer d’un suivi client passif à une relation proactive qui génère du ROI.

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Written by

Joseph Thurston

Customer experience & loyalty

4min

Pourquoi avoir une expérience de livraison e-commerce mobile first ?

Quand 50 % des ventes e-commerce se font sur mobile, votre communication post-achat doit parler tactile : voici pourquoi le Mobile-First change la donne.

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Written by

Joseph Thurston